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    14 Posts
    Yazan posted on Mon, Mar 2 2015 3:32 AM

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    Before three weeks ago I ordered "Using CSLA Series" eBook, I received the payment notification successfully. but i didn’t received the Username and Password to Login and download the eBook version hopefully you can help me ASAP

     

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    Top 10 Contributor
    2,279 Posts

    Hi, 

    You should get the username and password by email. 

    Please check if the email may have been put into junk mail/spam folder. 

    Jonny Bekkum, Norway CslaContrib Coordinator

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    14 Posts
    Yazan replied on Mon, Mar 2 2015 8:21 AM

    Thank you for quick response.

    i did that before i post here about that, also i checked with email administrator if its blocked by firewall.

    Not Ranked
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    Yazan replied on Mon, Mar 2 2015 8:24 AM

    Thanks a lot for quick reply i did that also i checked with email admin is there is any incoming email is blocked.

    Top 10 Contributor
    2,279 Posts

    Hi,

    I have notified the admins to check the status of you order.

    Jonny Bekkum, Norway CslaContrib Coordinator

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    13 Posts

    Hello - I have the same issue. Ordered book on 2/28 but have not received an email with the download credentials. I also checked by junk filter but no issue there. Please let me know if I need to provide more information. Thank you.

    Top 10 Contributor
    2,279 Posts

    Hi, 

    Which email address did you use on this purchase? 

    It is not coming through in the store for some reason. 

    Jonny Bekkum, Norway CslaContrib Coordinator

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    13 Posts

    Ingrid.serrano@quirchfoods.com

    Here is my receipt info: Receipt No: 2545-1998-4092-7469. Please let me know if you need anything else. Thank you for your help.

    Not Ranked
    14 Posts
    Yazan replied on Tue, Mar 3 2015 1:42 AM

    Email Address is Yazan.Alhaddadein@investbank.jo,
    and the

    transaction ID is (as received in CSLA.NET confirmation email): 13532570A20015213

    trascation ID is (as show in PayPal receipt): Transaction ID #2RR250590B413631H)

     

     

    Top 10 Contributor
    2,279 Posts

    @issuarez and @yazan

    I have forwarded your info to admin so this should be resolved soon.

    Jonny Bekkum, Norway CslaContrib Coordinator

    Not Ranked
    13 Posts

    Thank you for your help Jonny

    Not Ranked
    13 Posts

    No luck yet. Any suggestion? Thank you.

    Not Ranked
    14 Posts
    Yazan replied on Sun, Mar 8 2015 4:22 AM

    Any update dear @JonnyBee

    Not Ranked
    14 Posts
    Yazan replied on Tue, Mar 10 2015 8:46 AM
    Still, I'm exciting to get my copy, there is any chance?
    Not Ranked
    13 Posts

    Same here. Thank you.

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